Frequently asked questions
General Questions
What is Safe Home?
Safe Home is a Shariah-compliant financial company that helps individuals purchase homes and vehicles or invest in businesses through ethical, interest-free financing models.
What services does Safe Home provide?
We offer the following services:
• Home financing
• Vehicle financing
• Participation-based investment (Mudarabah)
All services are based on Islamic financial contracts such as Murabaha and Mudarabah.Is Safe Home a bank?
No, Safe Home is not a bank. We are a financing company that follows Islamic financial principles.
Who owns Safe Home?
Safe Home is part of the Safe Holding Group and is owned by Mr. Miran Nawzad Yahya Bajger.
Is Safe Home licensed?
Safe Home operates in accordance with the legal and regulatory framework of the Kurdistan Region of Iraq.
Do your services follow Islamic finance principles?
Yes. All our financial products are structured to comply fully with Islamic (halal) financial principles. No interest (riba) is charged or accepted.
What makes Safe Home different from other finance companies?
We provide personalized, interest-free financial solutions, transparent contracts, and flexible repayment options—all while strictly adhering to Shariah-compliant practices.
What is Islamic finance?
Islamic finance is a system that prohibits interest (riba), promotes risk-sharing, and ensures all financial transactions are backed by real assets. It focuses on ethical practices, fairness, and mutual benefit between all parties involved.
Can Safe Home help me buy a house if I don’t have enough funds?
Yes. We will purchase the property on your behalf and sell it to you through monthly installments with a fixed profit, based on Islamic finance principles.
Do I need to have a salary to apply for home financing?
Yes, proof of regular income is required to assess your ability to make the monthly payments.
What types of properties are eligible for financing?
Any legal residential property registered under a housing project or listed under the Tapo (State Land) registry is eligible for financing.
Will the property be registered in my name during the installment period?
If the financed amount is less than $50,000, the property remains under your name. For amounts over $50,000, the title stays under Safe Home until the full repayment is completed.
Are there hidden fees in the home financing process?
No. The entire process is transparent, and all terms—such as price and profit—are disclosed upfront with no hidden costs.
What documents are required for home financing?
The required documents include:
• Valid ID of both the applicant and guarantor
• Mukhtar endorsement
• Land or property registry documents
• Proof of incomeHow long does the home financing process take?
Once all documents are submitted by both the applicant and guarantor, the process is typically completed within 7–14 business days.
Can I choose any property in Iraq?
Yes, as long as the property is legal, registered, and eligible under local regulations.
Can I repay the financing early?
Yes. Early repayment is allowed, and you may benefit from a discount depending on the remaining balance and payment timing.
Can I finance a car with Safe Home?
Yes. Safe Home helps you purchase a car and pay for it through monthly installments in line with Islamic finance principles.
Can I choose any car dealership?
Yes, you may purchase your car from any trusted seller, platform, or dealership of your choice.
Will the car be registered in my name during the installment period?
Yes. The car is registered under your name, while Safe Home takes other forms of collateral as security until the financing is fully repaid.
Is a down payment required?
A down payment is not required for vehicles priced under $10,000. For more expensive vehicles, the deposit amount may vary depending on the car’s value and your repayment plan.
What is the repayment period for car financing?
The repayment term typically ranges from 12 to 48 months, based on your financial situation and the value of the car.
Do I need a guarantor for car financing?
It depends on your individual case. The need for a guarantor is evaluated based on your income level, credit history, and the total financing amount.
What documents are required for car financing?
You will need to provide:
• Valid ID of the applicant and guarantor
• Mukhtar endorsement for both parties
• Proof of income (if available)
• Vehicle details and seller informationCan I pay in USD or IQD?
Yes. You can choose to repay your installments in either USD or IQD, based on your preference.
What is participation investment (Mudarabah) at Safe Home?
It is a Shariah-compliant profit-sharing model where you provide the capital, and Safe Home manages the investment on your behalf. Profits are shared based on a pre-agreed ratio.
What kind of return on investment should I expect?
Returns depend on the performance of the underlying investment and the profit-sharing ratio specified in the agreement.
Will I lose my money if the investment fails?
Your expected profit may be lost in case of poor performance, but your capital is protected through a trust receipt (وصل الأمانة).
What is the minimum amount required to invest?
The minimum investment amount varies depending on the project type. Please contact our team for updated thresholds.
Do you offer advisory services for investors?
بەڵێ، ڕاوێژکارانی فرۆشتنمان پشتگیری و ڕێنمایی پێشکەش دەکەن لە ڕێگەی بڕیار و پێداویستییەکانتانەوە.
Can I choose how to receive my profits?
بەڵێ. دەتوانیت هەڵبژێریت کە پشکی خۆت لە قازانجەکان مانگانە، چارەکێک، نیوە ساڵانە، ساڵانە یان کۆتایی پێگەیشتن وەربگریت بە پشتبەستن بە مەرجەکانی ڕێکەوتنەکە.
Can I invest jointly with others?
Yes. Group investments are allowed through shared capital partnerships, and profits are distributed according to each partner’s contribution.
Is participation investment risk-free?
No investment is entirely risk-free. However, risks are minimized and fairly shared, in line with Islamic finance principles.
How do I apply for participation investment?
You can apply through our website, visit our offices, or schedule a meeting with one of our investment advisors.
What’s the minimum age to apply?
You must be at least 18 years old.
Do I need a guarantor?
Depends on the cases, based on income and credit evaluation.
How do I know if I’m approved?
Our team will contact you within a few days after reviewing your documents.
Can I apply online?
Yes, our new website allows full or partial online applications.
What happens if I miss a payment?
If you miss a payment, our customer representatives will contact you to discuss suitable solutions. In cases of delays exceeding 90 days, legal procedures may be initiated if necessary.
Can I cancel my financing request after approval?
Yes, we must be informed at least a month before cancellation.
Is my data kept secure?
Yes, we follow strict confidentiality and data protection practices.
Qstoo Mall
What financing options does Qstoo Mall offer?
Qstoo Mall provides specialized financing options for acquiring the latest technology and home appliances. Our plans are designed to make these purchases more accessible and affordable, with flexible terms to fit various budgets and needs.
Can I finance both technology and home appliances at Qstoo Mall?
Yes, you can finance both technology and home appliances at Qstoo Mall. Our financing solutions cover a wide range of products, from the latest gadgets to state-of-the-art home appliances, allowing you to upgrade your lifestyle without immediate full payment.
How do I apply for financing at Qstoo Mall?
To apply for financing, you can visit our showroom or use our user-friendly website to browse available products. After selecting your desired items, choose a financing plan that suits your budget, complete a simple application process, and our team will assist you through the approval and purchase process.
Are there any special offers or promotions available?
Qstoo Mall frequently offers special promotions and discounts on our financing plans. Check our website or visit our showroom to find out about current offers and take advantage of the best deals available.
What is the process for managing my financing plan with Qstoo Mall?
Once your financing plan is approved, you’ll receive details on managing your payments. You can track your financing plan and make payments according to your selected schedule through our customer service team or online support.
House Financing
Can Safe Home help me buy a house if I don’t have enough funds?
Yes. We will purchase the property on your behalf and sell it to you through monthly installments with a fixed profit, based on Islamic finance principles.
Do I need to have a salary to apply for home financing?
Yes, proof of regular income is required to assess your ability to make the monthly payments.
What types of properties are eligible for financing?
Any legal residential property registered under a housing project or listed under the Tapo (State Land) registry is eligible for financing.
Will the property be registered in my name during the installment period?
If the financed amount is less than $50,000, the property remains under your name. For amounts over $50,000, the title stays under Safe Home until the full repayment is completed.
Are there any hidden fees in the home financing process?
No. The entire process is transparent, and all terms—such as price and profit—are disclosed upfront with no hidden costs.
What documents are required for home financing?
The required documents include: • Valid ID of both the applicant and guarantor • Mukhtar endorsement • Land or property registry documents • Proof of income
How long does the home financing process take?
Once all documents are submitted by both the applicant and guarantor, the process is typically completed within 7–14 business days.
Can I choose any property in Iraq?
Yes, as long as the property is legal, registered, and eligible under local regulations.
Can I repay the financing early?
Yes. Early repayment is allowed, and you may benefit from a discount depending on the remaining balance and payment timing.
Do I need a guarantor?
It depends on your individual case. The need for a guarantor is evaluated based on your income level, credit history, and the total financing amount.
How do I apply for home financing?
You can apply online, visit one of our branches, or contact our customer support team directly.
In which currency can I repay the installments?
You can repay in either US dollars (USD) or Iraqi dinars (IQD), depending on your preference.
What happens if I miss a payment?
If you miss a payment, our customer representatives will contact you to discuss suitable solutions. In cases of delays exceeding 90 days, legal procedures may be initiated if necessary.
Vehicle Financing
Can I finance a car with Safe Home?
Yes. Safe Home helps you purchase a car and pay for it through monthly installments in line with Islamic finance principles..
Can I choose any car dealership?
Yes, you may purchase your car from any trusted seller, platform, or dealership of your choice.
Will the car be registered in my name during the installment period?
Yes. The car is registered under your name, while Safe Home takes other forms of collateral as security until the financing is fully repaid.
Is a down payment required?
A down payment is not required for vehicles priced under $10,000. For more expensive vehicles, the deposit amount may vary depending on the car’s value and your repayment plan.
What is the repayment period for car financing?
The repayment term typically ranges from 12 to 48 months, based on your financial situation and the value of the car.
Do I need a guarantor for car financing?
It depends on your individual case. The need for a guarantor is evaluated based on your income level, credit history, and the total financing amount.
What documents are required for car financing?
"You will need to provide:
• Valid ID of the applicant and guarantor
• Mukhtar endorsement for both parties
• Proof of income (if available)
Can I repay in U.S. dollars or Iraqi dinars?
Yes. You can choose to repay your installments in either USD or IQD, based on your preference.
Can I pay off the financing early?
Yes. Early repayment is allowed, and you may benefit from a discount depending on the remaining balance and payment timing.
How do I apply for car financing?
You can apply online, visit any of our branches, or contact our sales team for personalized support.
What happens if I miss a payment?
If you miss a payment, our customer representatives will contact you to discuss suitable solutions. In cases of delays exceeding 90 days, legal procedures may be initiated if necessary.
Personal Financing
What is personal finance at Safe Home?
It is an Islamic-compliant financing option that allows individuals to cover personal needs such as education, healthcare, or essential purchases through interest-free monthly installments.
What is the maximum amount I can apply for?
You can apply for up to $10,000 or the equivalent amount in Iraqi dinars (IQD).
What is the maximum repayment period?
The repayment period can be up to 36 months (3 years), depending on your financial capacity.
Is a down payment required?
No, a down payment is not mandatory for personal finance applications.
Do I need to show an invoice for the purpose of financing?
Yes, you must present a valid invoice that explains the use of the funds (e.g., tuition fees, medical bills, or product purchases).
Do I need a guarantor?
Yes, a guarantor is required for all personal finance applications, subject to credit assessment.
What documents are required?
You will need to provide:
• Valid ID of the applicant and guarantor
• Mukhtar endorsement
• Proof of income
• A valid invoice or statement indicating the intended use of fund
Can I repay early?
Yes, early repayment is allowed. In some cases, you may receive a discount for early settlement.
Do you charge any hidden fees?
No. Our financing model is fully transparent and Shariah-compliant, with no hidden costs.
Can I apply in USD or IQD?
Yes, you can choose to apply and repay in either currency
How can I apply?
You can apply through our website, visit our offices, or contact our sales team for support.
How long does the approval process take?
If both the applicant and the guarantor submit all required documents, the approval process is usually completed within 1–2 business days.
What happens if I miss a payment?
If you miss a payment, our customer representatives will contact you to discuss suitable solutions. In cases of delays exceeding 90 days, legal procedures may be initiated if necessary.
Participation Accounts
What is participation investment (Mudarabah) at Safe Home?
It is a Shariah-compliant profit-sharing model where you provide the capital, and Safe Home manages the investment on your behalf. Profits are shared based on a pre-agreed ratio.
Is this type of investment interest-free?
Yes. Mudarabah is a halal investment method that does not involve any interest (riba). All profits are earned through real economic activity and shared fairly.
What kind of return on investment should I expect?
Returns depend on the performance of the underlying investment and the profit-sharing ratio specified in the agreement.
Will I lose my money if the investment fails?
Your expected profit may be lost in case of poor performance, but your capital is protected through a trust receipt (وصل الأمانة).
Is participation investment risk-free?
No investment is entirely risk-free. However, risks are minimized and fairly shared, in line with Islamic finance principles.
What is the minimum amount required to invest?
The minimum investment amount varies depending on the project type. Please contact our team for updated thresholds.
Can I choose how to receive my profits?
Yes – you may choose to receive your share of profits monthly, quarterly, semi-annually, annually, or at the end of maturity.
Can I invest jointly with others?
Yes. Group investments are allowed through shared capital partnerships, and profits are distributed according to each partner’s contribution.
Do you offer advisory services for investors?
Yes. Our investment consultants are available to guide you through the process and help you choose the most suitable opportunities.
How do I apply for participation investment?
You can apply through our website, visit our offices, or schedule a meeting with one of our investment advisors.

