Terms and Conditions


1. Introduction

By accessing our services, you agree to abide by the following terms and conditions. These terms apply to all our financing and profit-sharing products, developed in accordance with Islamic finance principles.

2. Eligibility

  • You must be at least 18 years old and legally competent to enter into binding financial agreements.
  • For financing products, the maximum age limit is 55 at the time of application.
  • All applicants must provide original and verifiable identification and income documents.

3. Shariah Compliance

  • SAFE HOME strictly adheres to Islamic finance principles, including the prohibition of Riba (interest) and Gharar (excessive uncertainty).
  • All contracts and financial operations are reviewed and structured to ensure full Shariah compliance.
  • Any penalties resulting from late payments are donated to charitable causes and not retained as profit.

4. Products and Services

SAFE HOME offers a range of Islamic financial products, including:

  • Personal Finance
  • Vehicle & Home Financing
  • Business Financing
  • Participation Accounts

Each product may have its own documentation and collateral requirements.

 

5. Application Process

5.1 Submission

  • Applications must be submitted through SAFE HOME branches or authorized representatives.
  • All required documents must be original and complete.

5.2 Evaluation

  • Applications are evaluated based on income capacity, age, risk profile, and collateral.
  • SAFE HOME reserves the right to reject any application at its sole discretion.

5.3 Contracting

  • Approved applicants must sign a financing or investment agreement.

6. Participation Accounts

6.1 Account Features

  • Available to individuals aged 18 or above, with no upper age limit.
  • Funds are deposited with agreed-upon maturity and profit-sharing terms.
  • Accounts may be automatically renewed unless written cancellation is submitted before maturity.

6.2 Early Termination

  • Customers may request to terminate their profit share deposit accounts before maturity by providing written notice. Early termination is subject to SAFE HOME’s applicable rules and may affect the amount of profit received.

7. Financing Repayments

7.1 Repayment Schedule

  • Payments must follow the agreed schedule in the contract.

7.2 Late Payments

  • Customers are expected to make timely monthly repayments as per the agreed schedule.
  • If any installment remains unpaid for 90 days, the entire outstanding balance shall become immediately due and payable (accelerated maturity).
  • SAFE HOME reserves the right to initiate legal proceedings or enforcement actions without further notice after the 90-day threshold.
  • No interest shall accrue on the overdue amounts in accordance with Islamic principles. However, charitable penalties may be applied, and these funds will be directed to approved charitable causes.

7.3 Early Repayment

  • You may repay financing early with prior notice.

8. Use of Funds

  • Funds received via financing must be used strictly for the purpose stated in the application.
  • Misuse may result in contract termination or legal action.

9. Customer Responsibilities

  • Provide truthful and accurate information.
  • Notify SAFE HOME of any significant change in financial status or contact details.
  • Cooperate with all verification and document requests.

10. Confidentiality and Data Protection

  • All customer data is protected in line with SAFE HOME’s “Privacy Policy”.
  • Personal and financial information will not be shared with third parties without consent, unless required by law.

11. Termination

11.1 By SAFE HOME

  • SAFE HOME may terminate agreements in case of breach, misrepresentation, misuse of funds, or non-payment.

11.2 By Customer

  • Customers may terminate by repaying all outstanding dues and submitting formal written notice.

12. Dispute Resolution

  • Disputes should first be addressed through internal SAFE HOME channels.
  • If unresolved, matters will be submitted to a recognized Shariah Board, whose decision is final and binding.

13. Amendments

  • SAFE HOME may revise these terms at any time. Updates will be communicated via website or official notice. Continued use of our services constitutes acceptance of the revised terms.

14. Governing Law

  • These terms are governed by Iraqi law, provided there is no conflict with Islamic law, in which case Islamic law prevails.

15. Contact Information

For questions, inquiries, or complaints, please contact:

Dream City B52, Erbil, Iraq
0750 871 30000770 871 3000
[email protected]

WhatsApp